Specialist-Marriott Rewards - Marriott Guest Services (14001LRB) in Salt Lake City, Utah For Sale
It?s a powerful feeling, to belong. It?s inspiring people to do more than they thought they could. It?s leading the way by rolling up your sleeves to accomplish a common goal. It?s taking a passion and turning it into your vision. Belonging is what it feels like to work at Marriott. If this sounds like the place for you, join us.
The Marriott Guest Services located at 310 Bearcat Dr. Salt Lake City, UT xxxx5 is currently hiring a Specialist-Marriott Rewards.
Specialist-Marriott Rewards Responsibilities include: Answer all incoming telephone calls and applicable correspondence for Marriotts frequency rewards program in a friendly and efficient manner to ensure that every customer is satisfied. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Answer guest questions about property facilities/services. Maintain a tradition and attitude of the desire to provide excellent customer service to all customers and associates. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards; anticipate and address guest's service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
To submit your application for this job, please go to: https://marriott.taleo.net/careersection/2/jobdetail.ftl?job=xxxx1LRB
Marriott International is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work Institute, and the CRF institute among others. Visit our newsroom to learn more: news.marriott.com
Connect and network online with us:
Facebook
Twitter
LinkedIn
Weibo
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.