Valuation Services - (Sandy, UT) in Salt Lake City, Utah For Sale

job reference : S_xxxx04descriptionPerform a host of customer servicing and valuation-related support activities, such as processing and assigning orders, receiving calls and requests from customers and clients; following up with internal staff appraisers and/or external panel appraisers, real estate agents/brokers or other agencies; assigning and tracking orders for valuation services and products; and trouble-shooting and resolving issues that may arise throughout the lifecycle of each order. Interface with customers, clients, and other internal and external constituencies, typically by telephone, letter, fax or email to handle queries/problems and support the processing of orders. Incumbents use computerized systems for tracking, information gathering, and/or troubleshooting.Interfaces with internal and external customers to resolve customer service calls/queries/problems. Verifies contacts and account information. Examines customer problems and implements appropriate corrective action to respond to customer requests. Escalates queries/requests for action as appropriate to Supervisor and/or Operations leadership for immediate action. Maintains and creates logs, reports, records and files to document order activity and action items. Investigates, analyzes, coordinates and tracks complex customer issues and problems. May contact appraisers, brokers, clients, and/or internal groups to validate information and/or inquire further, requesting updates, as appropriate. May interface with different departments/groups to coordinate resolution of issues. Tracks orders as necessary.Working hours: 8am to 5pm*Must have a high school diploma or GED*Must have MS Office experience*Two years related experienceRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.contact informationShawley, Courtney emailphone number: 763-545-xxxx
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