Jr. IT Support Engineer - CLEARLINK (salt lake city, utah) in Salt Lake City, Utah For Sale
Company Description:
CLEARLINKs team of xxxx+ employees is headquartered in Salt Lake City, and has been serving Fortune 500 companies for over 12 years. Here are a few of our recent recognitions:
Best Places to Work, Outside Magazine, xxxx
Entrepreneur Best Places to Work Index, Finalist xxxx
Outstanding Corporate Culture, American Association of Inside Sales Professionals, xxxx
Utah Work/Life Best Places to Work,
Best of State for Contact Center, xxxx
Best Wellness Program, Golds Gym Diamond Award,
Stevie Award Finalist: Cultural Investments that Work, xxxx
Inc. xxxx/xxxx list,
Utahs Fast 50,
Job Description:
CLEARLINK is the leading provider of content marketing and sales conversion services for top consumer brands, including DISH Network, Home Security, Qwest, AT and T, and Verizon, among others. CLEARLINK has been voted Utah's fast 50 in growth, best place to work in Utah, and Mountain West Capital Network top 100. Just a few of the awards CLEARLINK has received.
We are looking for an JR. IT Support Engineer to join our team at our Salt Lake City office. This individual will be responsible for helping our sales and corporate staff resolve hardware and software issues.
Responsibilities:
Comfortable supporting a wide range of hardware, including PC's, Mac's, peripherals and mobile devices
Respond and resolve tickets in a timely manner
Setup and configure hardware
Test and image desktop and laptops
Ensure that team is adhering to PCI regulations
Must be able to demonstrate attention to accuracy and details on all duties and responsibilities
Qualifications:
1+ years of stable employment history
Customer service or technical support experience in a call center a plus
Understanding of desktop hardware with ability to troubleshoot and solve problems independently
Understanding of Windows 7 and Windows 8
Basic understanding of VOIP System and ability to troubleshoot
Must be able to manage multiple tasks concurrently.
Ability to resolve all desktop or laptop issues that affect user productivity and provide training when applicable
Must be a self:starter and be able to use own judgment/initiative to undertake activities with minimal supervision.
Must be able to work under and complete projects under a deadline
Must also have excellent oral and written communications skills as well as the ability to work alone or within a team environment.
Must be in good standing with performance, attendance, and quality. NO finals wihtin the past 90 days. (Internal Applicants Only)
Must fulfill the minimum requirement of 90 days in current position. (Internal Applicants Only)
You are perfect for this position if you....
Never Stand Still: You love diving into new projects, helping others, and thinking of solutions to problems.
Speak Human: You always strive to answer questions, solve needs, and communicate sincerely. You take feedback in strides.
Defy the Norm: You love making something better, something bigger, something more successful.
Enjoy the Ride: You are an optimistic problem solver. You appreciate the opportunity to build relationships and encourage fellow CLEARLINKers to grow personally and professionally.
Why youll love CLEARLINK:
At CLEARLINK you will have opportunities to work with people who are as passionate as they are talented, develop yourself and your skills, and create valuable content and relationships every day. We like to reward our employees for the work they do with:
100 healthcare coverage after a year
Over two weeks paid time off
Lounge areas with video games and ping:pong
Fully:stocked break room with coffee, snacks, and drinks
Employee development classes
401(k) participation
About CLEARLINK:
CLEARLINK's team of xxxx+ employees is headquartered in Salt Lake City, and has been serving Fortune 500 companies for over 12 years. Here are a few of our recent recognitions:
Best Places to Work, Outside Magazine, xxxx
Entrepreneur Best Plac
Source: http://www.tiptopjob.com/jobs/xxxxxxxx_job.asp?source=backpage